The Quick Version: If you’re trying to find a unique gemstone or special anniversary present, Leibish & Co. has a powerful supply of top-notch, colourful, and conflict-free expensive diamonds and gems. The family-run business has been functioning online since 1998 with a personal touch that has had earned perform company worldwide. Leibish & Co. makes it simple to buy free rocks or perhaps to make use of their no-cost ”Design a” tool to carry your ideal bit of jewellery your. With years of experience and solid design under its buckle, Leibish & Co. is on the brink of broadening their inventory to watches and various other accessories.
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When Leibish Polnauer established 1st web diamond company in 1998, it took nearly an entire day to upload a single picture and information to their internet site â but he had been a visionary who saw possible for the fledgling field of ecommerce. ”When he views the possibility in a notion, he can fit everything in within his capacity to advance with it,” stated Benji Margolese, Director of information promotion for Leibish & Co.
Leibish developed an effective, family-run procedure together with his wife and kids serving in leadership opportunities. They’ve cultivated an effective web based business with workplaces located across the world. Leibish & Co. is a leader in special coloured diamonds and gemstones which can be difficult to get in other places. The expensive diamonds may conflict-free, which will be an important factor for several buyers.
”men and women started to all of us since they seek out some thing slightly different, some thing a bit more unique than what everyone features,” Benji stated.
While Leibish & Co. offers top-quality standard expensive diamonds, the business specializes in colorful, unique precious jewelry. Whenever requested precisely why business features such a higher consumer return rate, Benji rapidly pinpoints the primary reason.
”its a combination of outstanding products, fantastic service, and precious jewelry designed toward greatest quantities of perfection,” he mentioned. ”The jewellery we make is not your daily, mass-produced form of product. Every piece is actually custom-made to perfectly suit the diamond or gem picked from the client.”
A family group Affair With Personal Service
Leibish & Co. is a genuine family members company, with Leibish’s household members playing important parts into the business.
Leibish functions as creator and President from the organization, while his wife, Rosi, will be the company’ occasions Manager. Their eldest daughter, Chavi, functions as top honors Jewelry Designer â and is an enormous duty since custom jewelry comprises more than 50percent from the company’s business, Benji said.
Leibish’s eldest child, Yossi, could be the CEO of Leibish & Co. Another child, Shmulik, that is a graduate on the Gemological Institute of America, could be the main Diamond Buyer your business. ”Shmulik is, in all honesty, one of most gifted color diamond specialists in the,” Benji stated.
Leibish’s daughter Itzik may be the business’s COO and operates their ny company on Fifth Avenue. Yoni, who’s the youngest of Leibish’s five young children, may be the business’s CFO.
”As one of the longtime people in the group, I’m able to let you know that, although there is no relation, they start thinking about me, yet others, section of their loved ones,” Benji stated. ”We bring our personal expertise on the company, but collaborate to regularly expand the firm.”
Customers are in addition treated like household at Leibish & Co., the spot where the company invests power into private solution and product sales. ”have you ever handled one specific broker, like, this is the same person you may usually handle, whatever you might be calling or writing in about,” Benji said. ”do not believe in driving consumers around to various divisions if they have a question or certain problem they would like to handle.”
Consumers originate from All Over the World
Leibish provides multiple several types of customers: there are customers, exactly who mainly shop through the website, stores, and the ones within the trade business, who typically visit the businesses main practices in nyc, Israel, and Hong Kong.
Nearly all Leibish & Co.’s customers are through the U . S .. The after that preferred audience is actually Canada, followed by great britain, Australian Continent, Hong Kong, and remainder of Europe.
Consumers at each and every phase of life store at Leibish & Co., though the majority are involving the many years of 35 and 54, Benji said. Furthermore, the organization garners around 300,000 web site visits monthly â and helps to keep nearly all of the consumers coming back.
”with more than a 70per cent return customer rating, we remain among the most famous businesses within our niche,” the guy said.
Colourful Diamonds & Gemstones With a ”Design your own personal” Option
Leibish & Co. stocks high-end jewelry, but in addition maintains inventory mobility, especially for on line clients, Benji stated. The organization offers countless loose expensive diamonds and valuable gemstones, but the important items are personalized precious jewelry projects.
”We hold a big selection of multicolor diamond and gem stone jewelry, with some for the rarest colors previously observed,” the guy mentioned. ”we’re recognized well by our very own bread-and-butter services and products â yellow diamond and pink diamond involvement rings. But we sell diamond jewelry of nearly every shade, and precious gems â such as sapphires, emeralds, and rubies. We offer precious jewelry crafted with colorless diamonds, also, but the expertise is within the world of shade.”
For consumers who possess anything planned and need help rendering it an actuality, Leibish & Co. supplies a ”Design your very own” jewellery device, which Benji said is the most well known item.
”normally, when shopping for a particular portion, men and women typically desire specific rocks and establishing designs they will have currently fallen crazy about,” he stated. The ”Design your very own” tool allows clients to construct a piece utilising the material, setting, and material of their choice.
”permits them to deliver their particular desires alive â with our expertise in workmanship,” Benji told us.
Add-ons & New on line Tools in Store for Leibish & Co.
since it looks toward the near future, Leibish & Co. is actually gradually changing toward higher-ticket things plus product range. The organization feels comfortable branching over to new products due to the dedication and passion it relates to finest its current creations.
”There is talked-about bringing in different add-ons â particularly luxury watches, purses, plus pencils,” Benji stated. ”But we decided to wait until we first perfected our main distinct product, which can be diamond jewelry.”
Leibish & Co. can also be researching to continue mastering the well-known internet site, also. One of the ways it intentions to enhance their online knowledge is through presenting augmented truth functions, that may offer digital consumers more of an in-store knowledge.
As a business enterprise having its origins in colorful diamonds and e-commerce, Leibish & Co. will continue to innovate in a traditional sector which views modification since exclusion, not the rule.